Tariffs

We are an Australian business and due to the new US government-instituted import tariffs, there are now additional costs for orders being shipped to the US (Australia Post website link for additional information: https://auspost.com.au/disruptions-and-updates/international-service-updates/us-tariffs)

As a result, orders to the US will now be subject to a 10% surcharge plus a $5 (AUD) handling fee to cover the import tariffs and handling of items via the Zonos platform as now required by Australia Post. Unfortunately, we do not currently have a way to automate these charges, so we will contact US customers individually regarding the additional charges required

We apologise for the inconvenience and will keep you updated as to how better manage this process going forward. If you have any questions or concerns, please email us: sales@caold.com.au