Shipping & Return

Shipping Policy

- Parcels are shipped out generally within one business day after all information is collected.
- Shipments will be handled by either Australian Post or Fastway Courier, we determine which to select based on your location with the most suitable shipping time.

- If Australian Post Express option is not the default option, We have this option available with extra charges applied, contact us for more detail.

- International Buyers (not in Australia), We ship worldwide, the charges are as listed it is standard post.Any import duty tax or charges we will not be responsible for this, you will also need to make sure your country allow such product to be imported.

*Note If your product is held for custom clearance, they will not release the product until duty fee is cleared. This will delay the shipping time, please be aware and keep an eye on the tracking.

 

 

Return Policy (30 days) with 20% restocking fee applied.

The product you purchased with information provided we will do it accordingly, if the fitment is wrong but we did however made it according to your measurements, It will be your expense. If you are unsure about this information, please contact us. All Our spacer adapters are made-to-order or custom made. Therefore we cannot accept any return.

We accept the return if
  • The product was wrongly produced
  • The result of the spacer did not match your required spec
We DO NOT accept returns if
  • The item have been used, cause scratches in the product.
  • You decided not to use it, or don't need it (change of mind)
  • You used on non intended application and destroyed our product
  • You have damaged the product beyond repair
  • Specs provided was wrong
Any return items will be customer expense.
One Year Manufacturing Guarantee, at Caold technology, we produce reliable products, this is to give you a peace of mind when you use our product.
  • We do not tolerate misuse, misconduct, abusive or improper installation.
  • Guarantee does not apply to vehicle with aftermarket performance enhancement such as suspensions upgrades, any large gain of horse power to the wheels.
  •  Any defects to the product, buyer must take a picture immediately, and let us know.